About Us
Who is Juki Junkies?
Since 2016, Juki Junkies has grown into a national leader in the sewing industry and the #1 Juki dealer in the nation—setting the standard for expertise, education, and customer experience.
Welcome to Juki Junkies. If you’re here, you’re likely searching for more than just a sewing machine—you’re looking for guidance, confidence, and a team you can trust. That’s exactly what we’re built on.
From the very beginning, our mission has been simple: deliver exceptional service, provide honest expertise, and support every sewist at every stage of their journey. We believe purchasing a machine isn’t just a transaction—it’s an investment in your creativity, your craft, and your future.
Beyond individual customers, Juki Junkies specializes in building and supporting sewing operations across the nation. From startups to established factories, we provide industrial machine solutions, workflow guidance, and hands-on support. We proudly partner with businesses, colleges, and educational programs—and regularly operate under non-disclosure agreements to support private and large-scale projects with professionalism and discretion.
At Juki Junkies, passion drives everything we do. We are committed to setting the standard in both product knowledge and customer support, ensuring that every customer feels confident, equipped, and inspired.
Scroll down to discover what sets us apart—and why so many sewists and businesses across the country choose Juki Junkies as their go-to source for Juki sewing machines.
With Appreciation,
Gigi
Gigi and David Wilson — Creators and Owners
We often catch Gigi working instead of sewing.
Here at Juki Junkies, our mission is:
To provide an excellent customer experience, personalized to each sewist’s needs, while educating along the way.
Along with offering a multitude of educational opportunities, we strive to build lifelong relationships with you!
Our Values Here Are Simple:
Exceptional Customer Experience
We know that purchasing a machine is an investment, and making the right decision with confidence is a priority for you. Therefore, our goal is to take the necessary time to interview our customers so we can help you make the right choice. Call or email us—don’t hesitate—because our sales experts are experienced sewists, too.
We are here for you before, during, and after your purchase because we want you to love your machine and help you grow your sewing skills.
Exceeding Expectations
Here at Juki Junkies, we’re known for taking customer service to the next level! No matter where you are, we are your neighbor. Our mission is to be here for you — not just today, but on those days when you need a helping hand with not only your machine but also your sewing needs. No question is too big or too small. We’ve got you!
Our Juki Junkies team is only a call, video chat, or text message away!
Honesty and Transparency
Remember how customer service used to be? You’ll find that at Juki Junkies. We’re here to build relationships and trust with our sewists. We have integrity. Our goal is to be sincere and not upsell you on things you don’t need. Our inventory doesn’t dictate our sales — your needs do.
24/7 Education and Personalized Support
We want you to get the most out of your machine. That’s why we’ve created many educational resources to help you get up to speed as quickly as possible. Check out our blog, YouTube videos, Facebook group, and phone support (available during business hours) to get back to sewing what you love — ASAP!
Many sewists have told us that Juki Junkies has helped them build lifelong friendships and a sense of community through the shared therapy of sewing. We hope you find that same sense of belonging with us as you create beautiful things.
We’re here for you!
