Shipping Policy

Shipping Policy

Being a primarily online platform that caters to sewists almost worldwide, here at Juki Junkies, we understand the importance of fast, reliable and cost efficient shipping.

Juki Domestic Machines

Juki domestic sewing machines are available to ship within the continental United States* and for free. If you are unsure what machine is best for you, feel free to call us at (813) 661-9000 so we can assist you in your purchase.

For returns and refund, please visit Our Return Policy.

*The continental United states does not include Alaska, Hawaii, and other of- shore insular areas

Juki industrial Machines

Industrial Machines are shipped by freight. We have placed a flat charge of $299. The exact price will be factored after you check out and we have your complete address. Once the freight charge is determined you will either receive a bill with the difference in price or refunded if the $299 is more than the total freight charge. Price range for freight is typically between $240-400. Look out for an email or phone call.  *If shipping to your destination is an unusual charge, we reserve the right to send you the additional charge to accommodate the freight company. Your machine will arrive by freight which is a semi truck.  If you would like to know the exact price prior to checking out, please call our store at (813) 661-9000 or email us. 

Juki Accessories/Merchandise

Juki accessories and other merchandise are shipped primarily through USPS throughout the continental United States. Once your order reaches a total of $75, you are eligible for free shipping. Any order that does not meet that price will be charged a shipping rate of $6.99 that will be calculated into your total prior to payment.

Types of Shipping and Prices

Shipping within the continental United States** is FREE for purchases over $75. Shipping prices for orders less than $75 or expedited orders will be factored into the total price when checking out online. Please refer to our shipping price chart listed below.

If you have any questions about shipping prices please call the shop at (813) 661-9000 or email us at sewingmachines411@gmail.com.

METHOD ORDER RATE TIMING
USPS or UPS US 48 States $75+ FREE 3-7 business days
USPS US 48 States <$74 $6.99 FLAT RATE 3-7 business days

**continental United States does not include Alaska, Hawaii, and other of- shore insular areas

*Additional Rate charges will apply to Hawaii & Alaska- you will be contacted by email or phone for the balance.

We ship most orders through UPS or through the USPS Priority Mail. On orders that include free shipping, we reserve the right to choose the carrier we see most appropriate to ensure you are receiving your order in optimal condition and as quickly as possible.

Please keep in mind that UPS does not ship to PO boxes. If you choose to list your PO box as your shipping address, the merchandise will be shipped through USPS which could affect the shipping price. We DO NOT ship machines to PO box addresses. If you have experience with UPS shipping to your PO address in the past, please contact us and we will make the accommodations. However, if the package is denied and rerouted, applicable shipping costs will be directed to the customer.

Processing Orders

All online orders will be processed as early as that day or as late as 1-2 business days from submission. Orders placed on the weekdays before 3PM Eastern time will usually be shipped the same day. Orders placed on Fridays after 3PM or on a Saturday/Sunday are processed and shipped the following Monday. Processing and shipping does not occur over weekends or holidays.

In regards to expedited shipping, orders can be expected to arrive within 1-2 business days once the item is shipped from our warehouse, not from the time or day the order is placed. If we have an item in stock, we aim to have it sent out the same day we receive an order. Items that must be special-ordered or restocked by the shop cannot be sent through an expedited method.

Canadian Ship Rates

Let’s keep this simple.

For orders being shipped to Canada, the following charges apply:

  • Orders up to $100 ship for $25
  • Orders from $100-$225 Ship for $35
  • Orders $225 or more ship for $45
  • If your country has an unusual charge  we reserve the right to bill you the additional cost

If your shipping cost ends up being less than what is listed above, we will refund you the difference.

For example, if your order (totaling less than $100) requires a $15 shipping fee from us, we will refund you $10 to accommodate the $25 you paid at check out.

**This does not include machines at this time

International Ship Rates

For orders being shipped internationally, the following charges apply:

  • Orders up to $100 ship for $25
  • Orders from $100-$225 ship for $35
  • Orders over $226 and up $40
  • If your country has an unusual charge we reserve the right to bill you the additional cost.

If your shipping cost ends up being less than what is listed above, we will refund you the difference.

For example, if your order (totaling less than $100) requires a $15 shipping fee from us, we will refund you $10 to accommodate the $25 you paid at check out.

**This does not include machines at this time