About Us
Who is Juki Junkies?
Juki Junkies was created by Carmen “Gigi” Wilson, in 2016.
Welcome to Juki Junkies! I’m so glad you’re here. If you’re reading this, you’re probably asking yourself, “Why Juki Junkies?” Well, you’re in the right place! As the proud owner of Juki Junkies, I promise our number one goal is to be exceptional in everything we do. My motto in life has always been: “If you’re not working passionately, you’re missing out!” Scroll down a little more to discover why we love what we do and why we are the experts in Juki sewing machines.
Sew More, Spread Joy & Sparkle On,
Gigi
Gigi and David Wilson — Creators and Owners
We often catch Gigi working instead of sewing.
Here at Juki Junkies, our mission is:
To provide an excellent customer experience, personalized to each sewist’s needs, while educating along the way.
Along with offering a multitude of educational opportunities, we strive to build lifelong relationships with you!
Our Values Here Are Simple:
Exceptional Customer Experience
We know that purchasing a machine is an investment, and making the right decision with confidence is a priority for you. Therefore, our goal is to take the necessary time to interview our customers so we can help you make the right choice. Call or email us—don’t hesitate—because our sales experts are experienced sewists, too.
We are here for you before, during, and after your purchase because we want you to love your machine and help you grow your sewing skills.
Exceeding Expectations
Here at Juki Junkies, we’re known for taking customer service to the next level! No matter where you are, we are your neighbor. Our mission is to be here for you — not just today, but on those days when you need a helping hand with not only your machine but also your sewing needs. No question is too big or too small. We’ve got you!
Our Juki Junkies team is only a call, video chat, or text message away!
Honesty and Transparency
Remember how customer service used to be? You’ll find that at Juki Junkies. We’re here to build relationships and trust with our sewists. We have integrity. Our goal is to be sincere and not upsell you on things you don’t need. Our inventory doesn’t dictate our sales — your needs do.
24/7 Education and Personalized Support
We want you to get the most out of your machine. That’s why we’ve created many educational resources to help you get up to speed as quickly as possible. Check out our blog, YouTube videos, Facebook group, and phone support (available during business hours) to get back to sewing what you love — ASAP!
Many sewists have told us that Juki Junkies has helped them build lifelong friendships and a sense of community through the shared therapy of sewing. We hope you find that same sense of belonging with us as you create beautiful things.
We’re here for you!
Check Out Our Customer’s Deliveries
